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SUPPORT |
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Maintenance Service |
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We generally provide one-year maintenance for all of Haiyaa
software free of charge. The maintenance service includes
regular software updates, remote training, online technical
support and share all of our technical resources.
After one year warranty, the user can choose to buy new
maintenance agreement. New maintenance agreement includes
regular software updates and priority technical support. |
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Technical Support
Login Account ID |
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New users or the users who has maintenance contract will be
provided with Technical Support Login Account ID. This ID can be
used to login Software Download and User Forum on our website. |
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How to
install VariPrint? |
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Please refer to
VariPrint Installation Guide,
or check the following
guide video clip on Youtube,
https://youtu.be/JOoiHCOppqk
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How to change
the version in the trial application? |
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There are four core versions of VariPrint, you can shift to the
different version by changing the value of configuration file,
Setting.ini in the trial version.
1. Close VariPrint at first.
2. Go to installation folder, such as C:\Program Files\VariPrint\bin
3. Open Setting.ini.
4. Change the value of RULER_VAL parameter. Default is Standard;
4=Standard, 1=Professional. If it is invalid after value change,
please use "Run as administrator" to open the software.
5. Save Setting.ini.
6. Start VariPrint again.
Be attention: Most of optional modules are not provided in the
trial version. For more detail information, please ask our
technical support. |
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How to get your dongle internal ID? |
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1) Insert the dongle, go to the VariPrint's installation folder
- /Program Files/VariPrint/bin
2) Double click Update,exe, there will display ID number in the
window, write down Key Information and send to us.
or
3) Open VariPrint, go the menu Help--About VariPrint, write down
Internal ID and send to us.
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HAIYAA.PPD and dongle driver download |
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